Welcome to FOREVER YOUR LINGERIE. These Terms and Conditions govern your use of our website and purchases from our collection. By accessing our site and making a purchase, you agree to be bound by these terms. Please read them carefully.

1. ACCEPTANCE OF TERMS

By accessing and using foreveryourslingeries.com, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions, our Privacy Policy, and all applicable laws and regulations.

2. USER OBLIGATIONS AND RESPONSIBILITIES

2.1 Account Information

When creating an account or making a purchase, you agree to provide accurate, current, and complete information. You are responsible for maintaining the confidentiality of your account credentials.

2.2 Prohibited Activities

You agree not to:

  • Use our website for any illegal or unauthorized purpose
  • Violate any laws in your jurisdiction
  • Infringe upon our intellectual property rights
  • Submit false or misleading information
  • Interfere with the proper functioning of the website

2.3 Age Requirement

You must be at least 18 years old or the age of majority in your jurisdiction to purchase from our website.

3. PRODUCTS AND SERVICES

3.1 Product Descriptions

We strive to accurately display the colors, features, and details of our intimate apparel. However, actual colors may vary slightly due to monitor settings. Product descriptions are provided for informational purposes only.

3.2 Product Availability

All products are subject to availability. We reserve the right to limit quantities and discontinue products at any time.

3.3 Intimate Apparel Considerations

Due to the intimate nature of our products, certain items including but not limited to Breast Tape, Bra Accessories, and Anti-Chafe products cannot be returned for hygiene reasons once opened or used.

4. ORDER AND PAYMENT TERMS

4.1 Order Processing

All orders are processed within 1-2 business days after payment confirmation. You will receive a shipping confirmation email with tracking information once your order has been dispatched.

4.2 Pricing and Payment

All prices are listed in the currency displayed on the website. We accept the following payment methods:

  • Visa
  • MasterCard
  • JCB
  • PayPal

You agree to pay all charges incurred through your account, including applicable taxes and shipping fees.

4.3 Shipping

We offer two shipping methods:

  • Standard Shipping – $12.95 via DHL or FedEx (10-15 business days after dispatch)
  • Free Shipping – Available on orders over $50 via EMS (15-25 business days after dispatch)

Delivery times may vary during peak seasons or due to circumstances beyond our control. International customers may experience additional customs processing time.

4.4 Order Cancellation

Orders may be cancelled within 24 hours of placement, provided they have not yet entered the processing stage. Contact us immediately at [email protected] for cancellation requests.

5. RETURNS AND EXCHANGES

5.1 Return Policy

We accept returns and exchanges within 15 days of your receipt date. All items must be in their original condition with tags attached and in original packaging.

5.2 Non-Returnable Items

To ensure hygiene and quality standards, the following items cannot be returned or exchanged:

  • Breast Tape (intimate hygiene product)
  • Bra Accessories (if opened or used)
  • Anti-Chafe products (personal care items)
  • Any items without original tags or packaging
  • Items showing signs of wear or alteration

5.3 Return Process

To initiate a return or exchange:

  1. Contact our customer care team at [email protected] with your order details
  2. Receive return authorization with instructions within 1-2 business days
  3. Package items in original condition with all tags attached
  4. Ship your return to our fulfillment center using a trackable shipping method

5.4 Refunds

Refund processing time:

  • Credit Card/PayPal Refunds: 5-10 business days
  • JCB/MasterCard/Visa Refunds: 7-14 business days

Your refund will include the product cost minus original shipping fees. Return shipping costs are the responsibility of the customer unless the return is due to our error.

5.5 International Returns

For our valued international customers (excluding some Asian countries and remote regions), return shipping costs and any customs duties are the responsibility of the customer.

6. INTELLECTUAL PROPERTY

6.1 Ownership

All content on this website, including but not limited to text, graphics, logos, images, and software, is the property of FOREVER YOUR LINGERIE and protected by copyright and intellectual property laws.

6.2 Limited License

We grant you a limited, non-exclusive, non-transferable license to access and make personal use of this website. This license does not include any resale or commercial use of the site or its contents.

6.3 Trademarks

FOREVER YOUR LINGERIE and our logo are trademarks registered in Canada and other countries. Our trademarks may not be used in connection with any product or service without our prior written consent.

7. LIMITATION OF LIABILITY

7.1 General Limitation

To the fullest extent permitted by law, FOREVER YOUR LINGERIE shall not be liable for any indirect, incidental, special, consequential, or punitive damages resulting from your use of or inability to use the website or products.

7.2 Product Liability

Our total liability for any claim related to products purchased through our website shall not exceed the purchase price of such products.

7.3 Force Majeure

We shall not be liable for any failure or delay in performance due to circumstances beyond our reasonable control, including but not limited to acts of God, war, terrorism, government regulations, or technical failures.

8. PRIVACY AND DATA PROTECTION

We are committed to protecting your privacy. Our collection and use of personal information is governed by our Privacy Policy, which is incorporated into these Terms and Conditions by reference.

9. GOVERNING LAW AND JURISDICTION

These Terms and Conditions shall be governed by and construed in accordance with the laws of the Province of Ontario, Canada. Any disputes shall be subject to the exclusive jurisdiction of the courts located in Hespeler, Ontario.

10. CHANGES TO TERMS AND CONDITIONS

We reserve the right to modify these Terms and Conditions at any time. Changes will be effective immediately upon posting to the website. Your continued use of the website after any changes constitutes your acceptance of the new Terms and Conditions.

11. CONTACT INFORMATION

FOREVER YOUR LINGERIE

4236 Lyons Avenue, Hespeler, CA N3C 2V3

Email: [email protected]

Last updated: December 2023

Thank you for choosing FOREVER YOUR LINGERIE. We are committed to providing you with elegant intimate apparel and an exceptional shopping experience. If you have any questions about these Terms and Conditions, please contact our customer care team.